Privacy Policy
Our contact details
Name: Urban Design Works
Address: 7 Percy Avenue, Culler Coats, North Tyneside, NE30 4PE
E-mail: [email protected]
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Website user stats
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Providing information on our courses and/or services
- Registering for our courses and/or services
We will not share this information.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using the details given at the head of this Policy.
How we store your personal information
Your information is securely stored electronically in our website database.
We keep the personal data you provide to us for one year unless you have agreed to be registered on our email list in which case we shall retain this information until you notify us that you wish to remove your consent for us to hold your data as set put above, but in any event we shall notify you every 12 months that we hold your data for the purposes of administering our email list and ask if you wish us to retain your personal information for the purposes of contacting you by email.
After one year if you are not registered on our email list or, if you have requested to be removed from our email list, we shall then dispose your information by permanently deleting it from our data base.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
You may contact us using the contact details given at the head of the Policy if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details given at the head of the Policy.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
This privacy policy was last updated on 07/09/21
